PRIVACY POLICY

1. COLLECTING PERSONAL INFORMATION

When you visit and/or use the Site, we collect your Device Information (as defined below), Order Information (as defined below), and/or Contact Information (as defined below). In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

2. DEVICE INFORMATION (e.g. your computer, tablet, or smartphone)

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, language settings, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our processor Squarespace Commerce, Facebook, Instagram, Google, Pinterest 

3. ORDER INFORMATION

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, to administer promotions or giveaways that you have entered into, provide you with information or advertising relating to our products or services.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Vagaro, Facebook, Pinterest, Google, Instagram and Shipping Fulfillment Services.

4. CONTACT INFORMATION

  • Examples of Personal Information collected:  name, e-mail, phone number

  • Purpose of collection: to provide customer support: to respond to the questions and inquiries you sent to us, if you have subscribed to marketing Newsletters and other Email Updates from the site (for instructions on how to opt-out of receiving Newsletters, please see Section 5), to administer promotions or giveaways that you have entered into, to approve your comments and prevent spam if you are trying to comment on our blog articles.

  • Source of collection: collected from you.

  • Disclosure for a business purpose:  shared with customer support team

5. SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES

A. Service Providers.

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. Like most companies, we use tools from service providers to help us with various parts of our business (“Service Providers”), and depending on the service we need, these Service Providers may have access to your Personal Information. For example, we use a Service Provider’s email software to manage our Newsletter subscriptions, and if you have given us your email address to subscribe to the Newsletter, then your email address will be shared with that Service Provider. We also use Service Providers for the following purposes:

  • To host the Site.

  • To process your orders and payment information.

  • To help us conduct web analytics on the Site.

We contractually require all Service Providers to treat your Personal Information as confidential information and to only use it for the services we need. However, we do not have direct control over how Service Providers use your Personal Information and we cannot guarantee that our Service Providers will use your Personal Information as required in our contract with them. For this reason, we are not responsible for our Service Providers’ misuse of your Personal Information.

B. Business Transfers.

As we continue to develop our business, we may reorganize as a business entity, acquire entities, subsidiaries, or business units, or enter into joint ventures with third-parties. In any of these types of transactions, any information you provide may be one of the transferred business assets (subject to any pre-existing privacy notice unless you consent otherwise). In the event that all or substantially all of our assets are acquired or we merge with a third-party, your information will likely be one of the transferred assets. You understand and agree that we reserve the right to transfer any information collected from you in the case of any such transfer. In such event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy.

C. Legal.

We may disclose information you provide to respond to subpoenas, court orders, requests from authorities, and other legal processes, and to establish/exercise our legal rights. We may also disclose your information to defend against legal claims when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We may share your information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or as otherwise required by law.

 

6. COOKIES AND OTHER TRACKING TECHNOLOGIES

A. What are Cookies?

A cookie is a small text file that is stored on your Device by a website you visit. Commonly, companies use cookies on their websites to identify visitors, to remember visitors’ preferences, to better understand how visitors use and interact with the website, and to keep visitors logged in into their accounts while they navigate the website. Cookies are either first-party cookies, which belong to the domain you are visiting, or third-party cookies, which are set by and belong to a different domain than the one that you’re currently visiting.

B. What Kind of Cookies or Other Tracking Technologies Does the Site Use?

Ritual Skincare Sugaring + Sound uses both first-party and third-party cookies that are either necessary for: (i) the Site and Site features to function; or (ii) remembering your preferences on the Site.

With your permission only, the Site also uses other third-party cookies and other tracking technologies, as further described below:

 

Cookies Set by Third Parties

Third Party

Purpose

Vagaro

The Site is hosted by Squarespace, which sets cookies on the Site for Squarespace’s own analytics purposes. For more information, please review Squarespace’s Cookie Policy.

Google Analytics

Google Analytics cookies and tags help us measure, analyze, improve, and optimize the performance of our Site. For example, Google Analytics helps us identify which parts of the Site are the most popular among visitors and which parts need improvement.

Facebook

Cookies or pixels are set by these third parties for advertising purposes. They are used to display Targeted Ads on third-party websites or applications.  These cookies are set for customers located in the United States only.

Microsoft Bing

Google AdWords

 

You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

  1. Your Control Over Cookies. In some cases, a third party might give you the ability to opt-out of receiving their cookies. Please review the third party’s privacy policy and/or cookie policy for more information. You can also control how cookies are used by updating your browser settings to accept or refuse all or certain types of cookies. If you choose to reject certain cookies, please note that the Site and/or some of its features may not function properly. However, you can still place orders over the phone or by contacting customer service.

  2. Advertising Cookies and Tracking. If you do not want to see Targeted Ads, you can follow the instructions provided in Section 3(C) above. You can also use the following third-party tools located at: http://optout.aboutads.info/?c=2&lang=EN and http://optout.networkadvertising.org/?c=1#!/.

  3. DO NOT TRACK. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

  4. OPTING OUT OF OR UNSUBSCRIBING FROM NEWSLETTERS.

C. If you wish to unsubscribe from receiving Newsletters, you can click on the “unsubscribe” link at the bottom of the email. Please allow up to 24 hours before you stop receiving Newsletters. You may also continue to receive emails unrelated to marketing.

7. THIRD PARTIES AND THEIR POLICIES

Throughout the Site, you may see links to third-party websites or applications. We are not responsible for the privacy practices of these third-party sites, and when accessing their sites, we encourage you to read their privacy policies.

A. DATA RETENTION.

How long we store your Personal Information will depend on the purpose that we originally collected it. We will not retain Personal Information for longer than is necessary for our legitimate business interests or to comply with legal requirements.

B. SECURITY.

The security of your Personal Information is important to us. We follow generally accepted industry standards to protect your information, both during transmission and once it is received. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. While no security system is completely secure, we and our Service Providers take appropriate security measures to protect against unauthorized access or disclosure of the information collected by us. For Ritual Skincare Sugaring + Sound, this includes, but is not limited to, ensuring that all of your Personal Information is disclosed only on a "need to know" basis and ensuring that all information collected by Ritual Skincare Sugaring + Sound is done so via secured connections and protected and encrypted (using secure socket layer technology,"SSL") by industrial grade security software to guard against unauthorized access.

C. MINORS.

The Site is not directed to children under the age of 13 and we do not knowingly collect information from children under the age of 13. If we learn that we have received any type of information from a child under the age of 13, we will delete such information. Please contact us at support@ritualskinsugarsound.com if you believe we have collected information from a child.

8. ACCESSING, MANAGING, AND/OR UPDATING YOUR PERSONAL INFORMATION

You can access, update, or correct some of your Personal Information directly in your account settings on the Site. If you cannot update your Personal Information in your account settings, please contact us at support@ritualskinsugarsound.com.

9. CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at support@ritualskinsugarsound.com.

 

10. CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we decide to change this Privacy Policy, we will update the date above.

11. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@ritualskinsugarsound.com.