PRIVACY POLICY

PRIVACY POLICY

Effective date: September 1, 2021

Last updated: June 1, 2023

SCOPE

Ritual Skincare, LLC. is committed to protecting your personal privacy data. The primary objective of this Privacy Policy is to provide you with comprehensive information about the types of information we collect from you, how we utilize and share that information, the specific controls we have in place regarding its use, and the measures we take to safeguard your information. It is our commitment to ensure transparency and maintain the security of your data. This Privacy Policy applies to all information collected through various channels, including our website(s), e-commerce activities, social media platforms, catalogs, and retail locations.  

INFORMATION COLLECTION

INFORMATION YOU PROVIDE DIRECTLY TO US

When you provide us with information through this website, ecommerce activities, catalog transactions or retail transactions, we may collect various information including your name‚ email address‚ mailing address‚ shipping address‚ phone number‚ and payment card information. 

Furthermore, we may also collect information that you provide to us through various social media services, as well as through participation in sweepstakes, contests, or joint promotions with our partners. This information may include personal details and preferences that you voluntarily share with us.

We understand that there may be instances where you voluntarily provide us with information during our marketing or customer service activities. For example, when you reach out to our customer service help desk, submit a testimonial or rating, or provide feedback on our products or services. We may collect and use this information to address your inquiries, improve our customer service, and enhance the overall user experience.

INFORMATION FROM OTHER SOURCES

In our continuous efforts to enhance our products, services, and marketing endeavors, we may collect information about you from third-party sources. The information we collect may encompass various types of data, such as demographic information, psychographic information, and geographic location-based information. The third-party sources from which we may gather information about you include a range of channels, such as public record databases, social media platforms, marketing data providers, data sharing cooperatives, and others.

AUTOMATICALLY COLLECTED INFORMATION

During your interactions with our website, retail store, emails, or marketing partners, we may collect certain types of technology-specific information from you. The information we collect enables us to optimize your visit, effectively merchandise our products, and track the performance of our marketing efforts. Examples of this type of information include:

  • Pixel tags, also known as web beacons, allow us to track and analyze various metrics related to user activity. 

  • Cookies are used to perform several functions that enhance your web experience. These include unique browser or device recognition, account authentication, fraud prevention, personalization of web experience, shopping cart and account association, and advertising across websites.

  • The website ritualskinsugarsound.com utilizes cookies to keep track of the items you add to your shopping cart, including instances where you abandon your cart. This information is then utilized to determine the optimal timing for sending cart reminder messages to you via SMS or email. 

  • Internet Protocol (IP) addresses are used to identify the regional location of your Internet access point. They provide valuable information that allows us to understand the general geographic location of our website visitors. This information can be associated with pixel tags and cookies.

  • Browser or mobile device heuristics refer to information derived from analyzing various characteristics of your browser or mobile device, such as the manufacturer, browser type, browser version, mobile or desktop operating system, and other user-agent information.

Creating or Connecting Your Account With Social or ‘Single Sign-On’ Services

You may have the option to register or link your social media or other service accounts with our registration and account management process. As part of this process, you may be asked to provide your consent to share information associated with third-party services like Facebook, Instagram, or Google. Once your accounts are connected, you will have the ability to use this information for Ritual Skincare transactions. Additionally, there may be opportunities to post Ritual Skincare content on the third-party website if you choose to do so. Please be aware that any information or content you post on a third-party website will be governed by that website's own Privacy Policy. If you choose to provide your consent for sharing information through these services with us, we may also access and utilize certain information from your third-party social network profile. This may include details such as your name, location, profile picture and information, gender, list of friends, friends' profiles or postings, email address, wall postings, and news feed. 

USE OF YOUR INFORMATION

Ritual Skincare will primarily utilize your information to deliver our products and services effectively. This includes fulfilling orders, authenticating your account, and carrying out essential business functions such as internal processes, marketing, loss and fraud prevention, as well as legal obligations. By using your information for these purposes, we aim to provide you with a seamless and secure experience while ensuring compliance with applicable laws and regulations. Here are some of the ways in which we utilize your information:

  • Fulfill the product orders you place;

  • Respond to your requests for information, which may include sending you regular email communications such as newsletters or promotions.

  • Complete the registration of your account;

  • Administer marketing promotions, which may include advertising, sweepstakes, and contests;

  • Combine the information we collect from you with third-party information to gain a better understanding of our customers. This enables us to conduct more relevant marketing and advertising;

  • Conduct market research by utilizing surveys, analytics, or other interactions;

  • Connect with social media platforms or other tools to provide you with the ability to engage with your friends or others;

  • Provide customer service to address your inquiries and provide assistance. Additionally, we may use your information to alert you about important product information, including potential recalls;

  • Help us enhance our services or products;

  • Safeguard the security and integrity of our business. 

DISCLOSURE OF YOUR INFORMATION

We may share the information we collect with third parties for the following purposes:

Operational Service Providers

To fulfill our products and services, we may collaborate with various third-party entities, including payment processors, shipping agents, product fulfillment services, marketing service providers (such as email and web analytics), and companies that assist us in enhancing our website, retail, catalog, or other service offerings. When working with these providers, we have strict requirements in place to ensure the security of your information and prevent unauthorized access. We also have agreements in place that prohibit these services from using your information for their own independent marketing purposes. 

Catalog Marketing Services

Ritual Skincare, as part of its marketing efforts, collaborates with other mail-order catalog providers through a cooperative network. This collaboration allows us to share your postal address and relevant customer information with carefully selected companies. These companies may offer products and services that complement our offerings.

However, we prioritize your control and privacy. In the 'Controls' section below, we provide you with the option to opt-out of this type of information sharing at any time. This means that if you do not wish to receive offers or communications from these companies, you have the ability to decline the sharing of your information for this purpose.

We respect your preferences and aim to provide you with a personalized and tailored experience while ensuring your privacy is protected.

The information mentioned above, specifically the text messaging originator opt-in data and consent, will not be shared with any third parties. This data is excluded from any sharing arrangements.

Legal, Regulatory or Other Necessary Purposes

If we receive a valid subpoena or other regulatory inquiry, we may be obligated to provide your information to the appropriate authorities, courts, or other officials. We may also disclose information to third parties if it is necessary to protect or defend our legal rights, property, or operations, such as in cases involving fraud detection and prevention. 

Business Transfers

As Ritual Skincare continues to evolve, we may engage in business transactions such as acquisitions, mergers, or partnerships with other companies. In the event of such business transactions, any information that we or other businesses have collected may be transferred as part of the transaction. If we sell any part of our business, you consent to the inclusion of your customer information as part of the sale of our other business assets.

CONTROLS WITH YOUR INFORMATION COLLECTION OR USE

You have various options regarding the collection, use, and sharing of your data.

Email Communications

In every commercial email we send, there is an unsubscribe link that you can click on to opt-out or adjust the frequency of emails you receive from us. We process opt-outs immediately, although in some cases, it may take up to 10 business days to complete the process if there are any technical challenges. Even if you choose to opt out, please note that we may still need to communicate with you for essential transactional purposes. These communications may include receipts, shipping notices, customer service inquiries, product or service recalls, health or warranty alerts, and other similar information necessary for your ongoing relationship with us. 

Cookies and Online Advertising

You have the option to block Ritual Skincare and third-party cookies on this website using your browser controls. However, please be aware that if you choose to do so, certain functionalities may be affected. Specifically, blocking cookies may prevent us from remembering items in your shopping cart or personalizing your account. 

We partner with various third-party advertising services to support our online display and social advertising campaigns. These services have the potential to use your browsing history on our website or customer information to deliver targeted ads from Ritual Skincare to you on other websites. If you would like to obtain more information or prefer to opt out of receiving such third-party ads, we encourage you to visit the Digital Advertising Alliance website at www.aboutads.info. There, you can find additional details and instructions on how to manage your preferences.

If you decide to delete the cookies associated with this website, please note that you will need to repeat the opt-out process again.

Catalog Mailings

If you prefer not to have your postal address shared with complimentary mail-order catalog companies and to opt-out of receiving Ritual Skincare catalogs, please send us a letter with your full name and the mailing address associated with your account to: 

Ritual Skincare, LLC.

2008 NE 65th St

Seattle, WA 98115

Please be aware that it may take up to 30 days to process your opt-out request.

For residents of California, we would like to inform you that currently we do not offer a list of third-party recipients for postal data sharing. Instead, we provide you with the option to opt-out by following the instructions mentioned above.

Even if you have opted out or made choices regarding the use of your information, we may still retain your information in certain cases. This retention may be necessary to comply with our legal or regulatory obligations, resolve disputes, ensure security, prevent fraud, or maintain your suppression status. Additionally, we may retain anonymous or de-identified information for an indefinite period.

The information mentioned above does not apply to text messaging originator opt-in data and consent. We do not share this information with any third parties.

INFORMATION SECURITY

We prioritize the security of your personal information and have implemented physical, electronic, and procedural measures to safeguard it. We employ security measures that align with industry standards, such as firewalls and encryption technology like Secure Sockets Layer (SSL), to protect your information. It is important to note, however, that while we take these precautions, we cannot guarantee the absolute security of our website or our service providers. Additionally, we cannot guarantee that information transmitted to us will not be intercepted during transmission.

CHILDREN

Ritual Skincare products are intended for individuals aged thirteen and above. Our website is designed for use by individuals aged thirteen and above, and we kindly request that visitors under the age of thirteen refrain from submitting any personal information through our website. We do not knowingly collect personal information from children under the age of thirteen, and we do not knowingly share such information with third parties.

CHANGES TO THIS PRIVACY POLICY

Ritual Skincare reserves the right to revise and update this Privacy Policy periodically. We recommend that you review this Privacy Policy regularly for any changes. In the event of material changes to the policy, we will notify you through email and/or provide a notice on this website.

CONTACT US

If you have any questions or comments about this Privacy Policy, how we collect and use your Personal Data, or your choices and rights regarding such collection and use, please don't hesitate to reach out to us. We value your privacy and will be happy to provide any information or assistance you may need. Please do not hesitate to contact us at: 

info@ritualskinsugarsound.com

Ritual Skincare, LLC.

2008 NE 65th St

Seattle, WA 98115

  • “This facial was amazing. My skin felt so oxygenated and light after my treatment and Stephanie is amazing, she walked me through what I needed to work on which has helped me incredibly. Thank you!”

    NANCY B

  • “I love ritual, skin care sugar + sounds! So cozy and comfortable. The vibe of her space is light and calming! Very well maintained, clean, net and organized. Perfect little spot for a relaxing facial 🤍 Facials from Stephaine are the best ever. I love love how she is so passionate about skincare and uses the best products. I always feel comfortable, relaxed and well taken care of. She incorporates essential oils which really enjoy. My skin is always glowing after. All her techniques are amazing and she is very talented! Definitely recommend you try a facial from her 🤍”

    JANICE S

  • "Just had a Facial (Bespoke Ritual) for the first time with Stephanie and I was surprised how relaxed and beautiful I felt during and at the end of the session! She is one of the most knowledgeable, professional and helpful esthetician I’ve ever had the pleasure of working with."

    ELIZABETH P

  • “Stephanie’s business wonderfully reflects her skills as an aesthetician. She is clean, organized and detailed in her work and work space. I received my first facial and lash lift from Stephanie and it was everything I had hoped for. Although I had no prior experience with either services, Stephanie exceeded my expectations.”

    GRACE L

  • “Stephanie is absolutely the best esthetician for sugaring in Seattle! She is very professional, thorough, distracts you with great conversation and before you know it your all sugared with a smile! I highly recommend Stephanie, her facials are fantastic too! Book your appointment now! So great to see you and catch up!!!”

    CHARISSA J

  • “I highly recommend Ritual Skincare, Sugaring & Sound! I’ve enjoyed the experiences I’ve had here and appreciate the natural, holistic approach to skincare. Stephanie has been my go-to esthetician for sugaring for 5+ years, and I always have a great experience. She is very knowledgeable about her craft, and focuses on natural, holistic skincare — I’ve learned so much from her over the years. Plus, she’s simply a delightful, caring, and thoughtful person.”

    HAILEE E

  • “Stephanie is the absolute best sugaring esthetician I’ve ever been to! I have been seeing her for about 7 years. I have followed her wherever she goes because she is so knowledgeable about skin and sugaring and is just all around a great, caring person. When she moved out of state for a bit I saw people for sugaring at other salons and was so unhappy with the results and pain level that I stopped sugaring all together. Now that she’s back I’m back to being a loyal client!“

    ANGELA H

  • “I've been seeing Stephanie for sugaring for about 4 years now. I was never someone to do regular brazilians until I met Stephanie. She is the real deal - professional, knowledgeable, and truly passionate about skincare and helping her clients. I'm excited to do a facial in a few weeks - I have no doubt that she will work wonders on my skin. Go see Stephanie - She's amazing!”

    SUSAN O

  • "Stephanie is Amazing! Super professional, skilled in sugaring. I have always had a fantastic sugaring experience and I trust her advice on my skincare."

    NANCY W

  • "I love the atmosphere of Ritual! The studio is relaxing, clean, organized and follows COVID protocol. I can't wait to go back! Stephanie is amazing! She's knowledgeable and detail oriented. I like that she takes her time and is very thorough. She's great to chat with, which is also a good distraction. Stephanie was wonderful explaining the process and making sure I had post-care products for my skin's needs. I will definitely recommend her to my friends."

    AMY C

  • “Clean and super cute! Street parking is easy! Many great organic skincare products also available which I really enjoyed! Steph was extremely knowledgeable and made me feel so comfortable. She personalized the appointment according to my needs and it was truly the best sugaring appointment I’ve ever had. She answered any questions I had and had so many great suggestions! I would most definitely recommend seeing Stephanie! You will not be disappointed!!”

    ANNETTA F

  • "Love my lashes! Stephanie did a wonderful job on my keratin lash lift. She took a lot of care to make sure to achieve the correct curl and was very meticulous to get my very down turned lashes curled. Stephanie was especially kind and even included a hand/armr massage while waiting for the lash solution to activate/develop. I look forward to my next lash lift in 6 weeks."

    JAIME D

  • “Stephanie owner of Ritual Skin Care is an excellent boutique spa! The space is always spotless and Stephanie is very diligent when it comes to extra cleaning and protection due to COVID. The spa is located in the Evergreen Center of Integrative Medicine which is easy to find and has parking right out front. You can check in at the front desk and sit in the cozy lobby where Stephanie will greet you and take you downstairs to her private studio. I have been going to Stephanie for over 6 years. I actually have followed her to multiple locations because she is that good! I am so excited for her to have her own space and studio. She is exceptional. She is very professional and goes above and beyond for her clients. She has great tips and tricks to keep your skin looking healthy. She offers many services from sugaring to facials with everything in between. She also carries many lovely products to help keep your skin looking happy and healthy. I would highly recommend Stephanie and Ritual Skin Care for all your skin care needs!”

    COURTNEY P

  • “The space at Ritual Skincare Sugaring + Sound is at a very good location and the premises are private, quiet and clean. Best session I’ve ever had, I feel like I got more than I expected from it, very educational and fulfilling. Stephanie went above and beyond, she really cares about your well being, she ensures that you are comfortable and provides excellent service, she was flexible to accommodate my sugaring appointments for Stomach, Full Brazilian and Full Legs together.”

    ELIZABETH P

  • “Stephanie is so generous and an absolute joy. She truly goes out of her way to meet and then surpass her clients needs/wants. She has very extensive knowledge of her craft. I have received two sugaring sessions now and my skin feels so healthy.”

    ANNIKA B

  • "Excellent Service each time. Stephanie is very professional. She made me feel comfortable every time. Talk me through the process. She gave me great advice and product recommendations that can help me better care for my skin at home. The atmosphere was warm and welcoming, and the ambiance was very relaxing"

    BRIGITTE B

  • “Stephaine always does an amazing job with my sugaring! Takes the time to make me feel comfortable and the before and after care helps the process! she definitely has her heart in the business and it shows!! Thanks Stephaine you’re the best!! I appreciate you🌺❤️“

    JANICE S

  • "This session was a perfect way to end the year feeling relaxed and beautiful."

    ELIZABETH P

LET’S WORK TOGETHER